I help established service businesses diagnose operational friction, redesign core systems, and build the structure required for the next stage of growth.
Whether you need clarity on what is wrong, support fixing a defined problem, or an experienced strategic partner as the business evolves, there is a path forward.
I help established service businesses identify operational friction, make better decisions, redesign the systems behind the work, and strengthen the structure required for growth.
Sometimes you need focused strategic thinking around one issue.
Sometimes you need a deeper investigation to understand what is actually happening.
Sometimes you already know what needs to change and need help fixing it.
And sometimes the business is complex enough that you need ongoing strategic support.
Choose the level of support that fits where you are now.
One defined challenge. Focused strategic thinking.
A 90-minute private working session for a specific business challenge, decision, or opportunity.
This is the right fit when you already know what you want help thinking through and need experienced perspective, practical recommendations, and clarity on your next move.
Best for: a contained issue that does not require a broader investigation of the business.
Investment: $497
Something isn’t working. Let’s find out why.
An approximately 30-day strategic engagement designed to uncover the operational friction affecting revenue, customer experience, capacity, or growth.
We look beneath the visible symptoms and across the business to understand what is happening, what deserves attention, and what should happen next.
You leave with documented findings, prioritized recommendations, and a 90-day action roadmap.
Best for: broader, interconnected, or unclear problems that require investigation before deciding what to change.
Starting at $3,500
You know what needs to change. Let’s fix it.
A focused implementation engagement for a clearly defined operational problem or priority.
Depending on the scope, a Sprint may include areas such as:
Best for: a problem that is already understood and ready for redesign, implementation, or optimization.
Starting at $7,500
Keep experienced strategic thinking in the room.
For businesses navigating growth, complexity, organizational change, or multiple interconnected priorities.
Strategic Advisory gives you an experienced thinking partner to help evaluate decisions, prioritize improvements, align systems and people, and guide the evolution of the business over time.
Available as 90-day engagements or ongoing advisory relationships.
Best for: businesses that need ongoing strategic guidance rather than a single defined project.
Starting at $3,500/month
Build the capabilities behind your business.
Equip yourself and your team with the knowledge, frameworks and practical tools to work more effectively.
Through structured workshops, training programs and organizational learning experiences, I help businesses strengthen operational capabilities, improve how they work and reduce dependency on any one person.
► Start with the CEO Clarity Session.
► Start with the Revenue & Operations Diagnostic.
► Start with an Operations Implementation Sprint.
Reduce unnecessary friction between interest, sales, delivery, retention, and expansion.
Create a smoother, more consistent journey from first contact through long-term relationship.
Reduce unnecessary dependence on you and create space for higher-value leadership.
Understand what is working, what isn't, and what needs to happen next.
Create clearer ownership, responsibilities, handoffs, and accountability.
Build practical infrastructure that supports the business rather than slowing it down.
I don’t start with software.
I start with the business.
Technology, automation, and AI can create enormous leverage, but only when they’re supporting a process that makes sense.
The goal isn’t to automate everything.
The goal is to build a business that works bette
For most new clients, yes. The Diagnostic gives us a shared understanding of what is actually happening before we decide what should be built, changed, or implemented.
If you already have a clearly defined project, we can discuss whether a Sprint is the more appropriate starting point.
Yes, selectively. Implementation is typically scoped through an Operations Implementation Sprint or as a clearly defined component of a larger engagement.
Established service-based businesses that already have customers and revenue but are experiencing operational friction, complexity, capacity issues, or growth challenges.
If you already have a clearly defined project, we can discuss whether a Sprint is the more appropriate starting point.
Absolutely. AI and automation are tools within the larger operating system. We’ll evaluate where they create meaningful leverage and where a human, process, or structural solution makes more sense.